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Mr. Li turned 40 this year, and he and his family of 2 have lived in the US for three years. He worked as an interior decorator, which brings only intermittent income. His wife thus did odd jobs to supplement their finances.
Recently, Mr. Li began to suffer from chest discomfort. He had difficulty breathing, and he tired easily. Since he didn't have health insurance, Mr. Li never saw a doctor when he felt unwell. He simply endured it, hoping it would pass. But this time, the symptoms persisted for weeks. His wife began to worry.
After several inquiries, a friend recommended that he visit the Pan Asian Volunteer Health Clinic. After going through the qualification process, Mr. Li was found to have met the clinic's eligibility requirements:
He resided in Gaithersburg, which is in Montgomery County.
His annual household income was under $46,525*, which meant that his was a low-income household.
He didn't qualify for Medical Assistance (Maryland's public insurance programs), since it required US citizenship or possession of a Green Card for five years. Mr. Li had held a Green Card for only three years.
Having been found to be eligible for treatment, Mr. Li then went to consult the attending doctor. He received a prescription and then underwent a free EKG and routine blood test. A week later, Mr. Li returned to the clinic to get the test results. The doctor's preliminary diagnosis was that Mr. Li's symptoms were being caused by pulmonary hypertension, and he was encouraged to consult a specialist.
With help from Montgomery County's specialist referral service (Project Access), Pan Asian was able to send Mr. Li to another community clinic for further treatment. Mr. Li had to pay only a small portion of the cost.

* This value is no longer current, since income requirements change every year.

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到美國來探親的老人們最大的擔心就是看病！今年是我第三次到美國，前兩次都没有生病，這次因為尿道感染，經朋友介紹來到美京華人活動中心的泛亞義務門診部看了三次病，確給了我完全不同的感覺.。

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第一次到泛亞看病，接待我的是負責人李先生。老家在河南的李先生，很快就按相關規定给我辦理好各種手續. 當李先生得知我前一天剛到急症中心看過，病比較重，就馬上安排醫生给我接診。 我和李先生素昧平生，也没奢望未預約就能馬上就诊，李先生的主動關心讓我感到非常温暖。李先生，人真好！ 

一天看報紙時，無意中看到有關介绍在泛亞義務門診的周武屏醫師的文章，周醫師講的一段話給我印象极深，大意是：有的人在极端困難的情况下還幫助别人，而我現在不缺吃不缺喝，每周利用一個下午幫助别人，算不了什麼，有機會幫助别人讓我的生活更有意義。無論春夏秋冬都能長年堅持義務為病人服務，所付出的辛勞如此之大，周醫師還覺得不算什麼。

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我感嘆這個世界還是好人多，同時想下次找周醫師看病一定要親自向他表示感謝。就算代表接受他服務的病人，也要向他致謝。第二次到泛亞看病，看到忙進忙出的周醫師，我怎麼也沒有找到開口向他當面道謝的機會。

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第三次到泛亞看病因為女兒忙，將我送到泛亞就回公司上班去了，講好下班來接。晚上快 7 點了，女兒因為開會仍未按時到達泛亞，病人醫生全部走光了。泛亞的李先生和年輕的陸女士看我未走，就一直陪著我。過了一會陸女士提出，用她的車送我回家。由於我的英文不好，還真講不清楚家裡的地址，陸女士想了一下就打開電腦從我的病歷中查出了家庭地址，執意要將我送回家，真的好感動。

泛亞全體義工真是個溫暖的大集體，從辦手續、安排看病順序、量血壓、到看病取藥，每個人都態度和藹、耐心解答。有時還會拿出糖果點心要大家分享。這幾次看病的經歷改變了我過去的擔憂。

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我告訴女兒：咱們也要回饋社會，別人幫助了我們，我們也應該幫助別人，我們也要當義工，而且就到泛亞當義工。